How Private Schools Can Manage Bad Press: Strategies for Crisis Communication
- "Popular teacher murdered"
- "Accusations of sex abuse at prestigious private school"
- "Lavish expenditures on headmaster's house renovations"
I am not making these up. These are examples of incidents that have actually taken place at private schools.
- In the course of running any business, things happen that can generate negative and unwanted publicity.
- A private school is a business. How you handle a crisis will have a huge impact on the future of your school.
It's the head of school's worst nightmare to read a story about something that happened at his school.
- It's a parent's worst nightmare to read a story about something that happened in her children's school.
- It's a teacher's worst nightmare to be in the midst of the maelstrom, which is the evolving story with all its investigations.
Canva generated this picture of a head of school.
Managing A Crisis
The Head of School's Role
21st-century heads of schools know that they cannot simply circle the wagons and deny the existence of the story. A couple of decades ago, when social media and blogs did not exist, the fortress mentality was how many heads handled tough situations.
- You expelled a few students and fired some staff, and hopefully, the matter was put to rest permanently. Not anymore.
- Unfortunately, smartphones flash photos, comments, and opinions around the world in seconds.
- Your